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Few options available to help pay off private student loans

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Few options available to help pay off private student loans
Jan 13th 2012, 02:04

Last October, President Obama announced a broad initiative to provide relief for college graduates struggling to repay student loans. In a speech at the University of Colorado in Denver, Obama said the plan will lower monthly payments for 1.6 million borrowers.

  • Jessica Fernandez, with daughter Isabella, has more than $35,000 in private student loans. Paying them back became a major issue when she was laid off two years ago.

    Robert Deutsch, USA TODAY

    Jessica Fernandez, with daughter Isabella, has more than $35,000 in private student loans. Paying them back became a major issue when she was laid off two years ago.

Robert Deutsch, USA TODAY

Jessica Fernandez, with daughter Isabella, has more than $35,000 in private student loans. Paying them back became a major issue when she was laid off two years ago.

Jessica Fernandez won't be one of them.

Fernandez, 29, of Bridgewater, N.J., was laid off from her full-time job two years ago. She only recently found a job with a temp agency that pays less than half what she had been earning. She and her 8-year-old daughter had to move in with her parents because she could no longer pay the bills, which include student loan payments of more than $1,000 a month.

That would appear to make Fernandez a prime candidate for the president's loan relief program. However, more than $35,000 of her student loans are private. Those loans, which aren't issued or guaranteed by the federal government, have few of the protections provided for borrowers with federal student loans.

The sluggish economy has made the differences between federal and private loans even more pronounced.

For example, federal student loan borrowers who are unemployed are entitled to defer payments on their loans for up to three years. Borrowers earning less than they had been expected to can apply for a reduction in payments, based on their discretionary income. After 25 years of making qualified income-based repayments, the balance of the loan is forgiven, even if it hasn't been fully paid off.

The Obama administration's plan would forgive the loan balance after 20 years.

For private lenders, such relief is voluntary — and rare, says Deanne Loonin, director of the National Consumer Law Center's Student Loan Borrower Assistance Project.

Loonin says she's tried to negotiate with lenders on behalf of low-income borrowers who are unlikely to ever repay their loans, with little success.

"We're almost never able to get any type of workout or modification or anything more than some very short-term payment relief," she says.

Shannon Doyle, a credit counselor for Lutheran Social Service of Minnesota, has experienced similar problems with clients who have private student loans. "It's so frustrating, because they're really at the mercy of the lender," she says.

Private and federal student loans are identical in one important respect: Both are nearly impossible to discharge in bankruptcy.

Loonin says this treatment of private student loans, which doesn't extend to any other kind of consumer debt, gives private lenders little incentive to negotiate with borrowers having trouble repaying their loans.

Fernandez's loans were issued by Sallie Mae, the nation's largest issuer of private student loans. For privacy reasons, Sallie Mae was unable to comment on Fernandez's specific situation.

But spokeswoman Martha Holler says the company recognizes that finding a job today takes longer than it did in the past, and says Sallie Mae offers a variety of modification options for borrowers experiencing financial difficulties.

"We invest in students who invest in their futures, and the vast majority are successful," she says. Sallie Mae's default rate is 3.7%, down from 5.4% a year ago, she says.

Private loan confusion

As the cost of college has outpaced increases in federal aid, the volume of private loans has soared, according to a recent analysis by the Project on Student Debt.

The percentage of undergraduates with private student loans rose from 5% in 2003-04 to 14% in 2007-08. During that same period, the volume of private student loans rose from $6.5 billion to $17.1 billion, according to the report.

Financial aid administrators encourage borrowers to turn to private student loans only after they've exhausted all other sources of college funding. Even private lenders promote this strategy: Sallie Mae encourages borrowers to max out on financial aid and federal student loans before applying for a private loan.

Nonetheless, a large percentage of private loan borrowers don't take full advantage of federal student loans, says Pauline Abernathy, vice president of the Institute for College Access and Success, which oversees the Project on Student Debt. In their analysis, more than half of private loan borrowers failed to max out on federal student loans, and a quarter didn't take out any federal loans.

A growing market

Student loan advocates fear that the volume of private student loans will increase in the next few months, despite widespread efforts to warn borrowers about the risks. Why they're concerned:

Thousands of low-income students could lose their federal grants. The fiscal 2012 federal budget approved by Congress last month preserves the maximum Pell grant at $5,550, but limits eligibility for Pell grants to 12 semesters, down from 18. It also reduces the family income threshold for the maximum grant to $23,000 from $30,000. Education advocates estimate the changes will affect more than 140,000 students. The Pell grant is the largest source of federal financial aid for low-income students.

Students who receive Pell grants are already more likely to borrow than students who don't receive the grants, Abernathy says. Cuts in Pell grants could force them to borrow even more.

Record low interest rates make private loans look more attractive than federal student loans. Interest rates for most private student loans are variable and tied to market rates. Because overall interest rates are at record lows, some private student loans have introductory rates of 3% or less. That's considerably lower than the 6.8% rate for unsubsidized federal Stafford loans, which are available to all full-time students, regardless of income.

Legislation enacted in 2007 reduced the rate for subsidized Stafford loans, which are available for students who can demonstrate economic need. However, the interest rate reduction expires this year, and on July 1, the rate for new subsidized Stafford loans will jump from 3.4% to 6.8%, Abernathy says. The change won't affect the rate for outstanding subsidized loans.

Abernathy fears that the increase in interest rates for new subsidized Stafford loans will cause some borrowers to assume that private loans are more affordable.

But because most of the lowest private loan rates are variable, they could jump if overall rates increase. Rates for federal student loans are fixed for the life of the loan.

In addition, most college students won't qualify for the lowest rates unless they have a co-signer with good credit. If the borrower falls behind on payments or defaults, the co-signer is liable for the unpaid balance.

Jessica Fernandez says she didn't understand the ramifications of asking her mother to co-sign when she applied for a private loan to attend a for-profit business school. If someone had explained it to her, she says, she would have attended a less-costly community college or worked her way through school. Fernandez has been told by Sallie Mae that if she doesn't come up with the money to repay her loans, the lender will take action against her mother to collect the debt.

Sallie Mae's website states that borrowers with little or no credit history can realize "substantial savings" by having a co-signer. The website also notes that a co-signer is "equally responsible for the loan obligation."

Misinformation about private student loans persists. Some borrowers believe they don't qualify for federal student loans because their family income is too high, Abernathy says. In fact, all full-time college students qualify for unsubsidized Stafford loans, regardless of income. Others are reluctant to apply because they believe the application process is long and complicated, she says.

Still others are confused by marketing pitches, Abernathy says. If a borrower types "student loans" into an Internet search engine, she notes, several ads for private loans will appear before the Department of Education's website for federal student loans.

Advocates for student borrowers hope the Consumer Financial Protection Bureau, a consumer protection agency created by the Dodd-Frank Wall Street Reform and Consumer Protection Act, will help alleviate some of the confusion. Last week, President Obama appointed former Ohio attorney general Richard Cordray as the agency's director, using a recess appointment to bypass Republican opposition. Republicans have contested the appointment, arguing that Congress wasn't in recess at the time.

In a Jan. 5 speech before the Brookings Institution, Cordray said his appointment will enable the agency to regulate financial products that have escaped federal oversight, including private student lenders.

The CFPB is currently seeking public comments on, among other things, information available to borrowers who are in the market for a private loan.

"The private student loan market is one of the least understood consumer credit markets," Raj Date, special adviser to the secretary of the Treasury on the CFPB, said in a statement last year.

"It has been operating in the shadows for too long."

Fernandez hasn't given up hope for a better future for herself and her daughter. She's optimistic that her current temp job will turn into a permanent position. She's also trying to create a TV series to shed light on the challenges facing single parents.

But as far as her student loans are concerned, she doesn't see any end in sight.

"The reality is, unless I miraculously find a job in the six figures or marry rich, or I win the lottery, or my show project takes off, I don't see how I'm going to be able to pay off my student loan," she says.

"I'm pretty much going to be attached to this for the rest of my life."

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A hidden hazard of private student loans

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A hidden hazard of private student loans
Mar 11th 2013, 06:27

(MoneyWatch) Here is one of the biggest risks of taking out a private student loan that most people never think about: It's extremely difficult to refinance.

Borrowers are typically unable to refinance private college loans, especially given that their credit history is often thin or nonexistent. Even when people with student loans have found great jobs and have established excellent credit histories, few if any lenders will consider lowering their rates through refinancing.

This dilemma is one reason why more than 850,000 private student loans, which in total are worth more than $8 billion, are in default.

Meanwhile, there are few opportunities for refinancing private student loans at lower rates. According to Mark Kantrowitz, a nationally recognized financial aid authority and the publisher of FastWeb and FinAid.com, there are only a half dozen private consolidation loan programs, and the total capital for consolidating private student loans is limited.

The federal Consumer Financial Protection Bureau is now asking borrowers, parents, educators and business leaders to offer suggestions on how the private college lending mess can be fixed. In a six-page letter to the CFPB, Kantrowitz outlined numerous ways to provide financial relief to borrowers. Here are four of them:

1. Congress could allow private student loan borrowers to refinance their loans into federal student loans, up to the borrower's remaining federal student loan eligibility. Federal student loans offer a safety net for struggling borrowers through government-sponsored repayment plans.

2. Borrowers could be required to undergo financial literacy and debt management counseling before refinancing their loans. This would add value by improving the credit quality of the loan portfolio. 

3. Eliminate the law barring student loans from being discharged in bankruptcy. This would provide financial relief, but it would also encourage lenders to compromise with borrowers for fear that they might lose loans in bankruptcy court. 

4. Lenders should offer borrowers who are behind on their payments options for rehabilitating their loans. Lenders could restore borrowers' good credit after making so many on-time payments.

If you have any ideas about how the private college loan system can be fixed, the CFPB wants to hear from you by April 8. You can learn more by visiting the the bureau's website.

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Private Student Loans No Better than Using a Credit Card for College

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Private Student Loans No Better than Using a Credit Card for College
Nov 13th 2013, 08:58

An analysis of the recent Consumer Financial Protection Bureau's Student Loan Ombudsman report concluded that private student loans (PSLs) are a risky and high-cost method to pay for a college education. PSLs comprised 7 percent of student loans taken out last year and are 15 percent of the nation's total outstanding student loan debt.

American consumers currently owe approximately $165 billion on PSLs.

"Choosing to pay for college through a private student loan is no better than paying for it on a credit card. Private student loans are generally more expensive and risky for consumers than more-common federal student loans, and dealing with private student lenders can be a tremendous hassle," states the PIRG analysis.

PIRG also found that high debt borrowers are also disproportionately PSL borrowers, often with $40,000 or more in total debt.

Even worse, PSL repayment was the subject of nearly 65 percent of the more than 4,300 complaints received by CFPB from October 1, 2012 through September 30, 2013. Repayment concerns included fees, billing, deferment, forbearance, fraud and credit reporting. Additionally the inability to repay was found to a pivotal factor in default, debt collection and bankruptcy.

How borrowers incurred these PSL debts is also addressed by PIRG.

"In 2008, a majority of PSL borrowers took out less in federal student loans than they could have. Of these borrowers, a full quarter took out no federal student aid whatsoever. . . .In large part, private student borrowers fell prey to a range of unsavory marketing tactics. . . .Some lenders deliberately misled borrowers into believing that their private student loan products were superior to federal loans."

These kinds of financial abuses are among the reasons why the Center for Responsible Lending and other consumer and civil rights allies pushed for and won historic reforms with enactment of the Dodd –Frank Wall Street Reform Act When lenders of varying financial products and servicers operated with scant – if any – financial regulation, untold abuses occurred.

Now with the CFPB at work investigating complaints, it is important for consumers to share what is wrong or what is not working in the marketplace.

The CFPB's Student Loan Ombudsman is a statutory office created within the bureau to assist consumers in resolving private student loan problems. Through this effort, the CFPB assisted hundreds of borrowers to obtain relief from their lenders. The median monetary recovery is $700; the maximum amount of relief granted thus far is $75,000.

Geographically, PIRG found that states with higher average student debt also tended to have borrowers who complained to the CFPB more frequently. Overall, borrows from the Northeast were much more likely to file a CFPB complaint, with consumers from the District of Columbia having the highest complaint-to-borrower ratio. Conversely, borrowers from the South and Midwest were the least likely to complain.

These regional variations could warrant additional research, especially when one considers that the vast majority of Historically Black Colleges and Universities are located in the South.

Further, How America Pays for College, a 2012 research report from Sallie Mae, the nation's largest financial services company specializing in education, found that among Black families, 51 percent borrow for college costs and 35 percent of Black students take out loans in their own names to attend four-year institutions, both public and private.

Consumers of color – those hardest hit by student loan debt – should not suffer in silence with student loan problems. If you or someone you know has been harmed by financial abuse, file a complaint with the CFPB. A convenient online form is available to take complaints on student loans and other lending areas at: http://www.consumerfinance.gov/complaint/.

The price of higher education is too high and the multiple sacrifices to earn credentials too dear to allow abusive financial practices to go unchallenged.

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